badjdb Privacy Policy
Your personal information is completely safe with us. In this policy we explain in detail how your information is collected, used, and protected.
Our Commitment to You
badjdb is a trusted and secure online entertainment platform for players in Bangladesh. We believe that your personal privacy is a fundamental right. This Privacy Policy ("Policy") explains how badjdb collects, uses, stores, and protects your personal information.
This Policy applies to your use of the badjdb website (badjdb.lat). By using our services you are considered to have accepted the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
We may update this Privacy Policy from time to time. Any changes will be published on this page with a new date. We advise you to review this Policy regularly.
What Information We Collect
badjdb collects various types of information from you that are necessary to operate our services properly and to improve your experience.
1.1 Registration and Account Information
When you create an account on badjdb, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only persons aged 21 or above may register)
- Email address
- Mobile number
- Password (stored in encrypted form)
- Payment method details (bKash, Nagad, Rocket account numbers)
1.2 Identity Verification Information
As part of the KYC process and to prevent fraud, we may request the following documents:
- National ID (NID) or passport copy
- Address verification document
- Proof of ownership of payment method
1.3 Automatically Collected Information
When you use our platform, we automatically collect certain technical information:
- IP address and device information
- Browser type and version
- Operating system
- Login time and access logs
- Gaming activity and transaction history
- Cookies and similar tracking technologies
How We Use Your Information
badjdb uses the information collected from you for specific and legitimate purposes. We never use your information unnecessarily or sell it to third parties.
Account Management: To create, verify, and manage your account, and to confirm your identity.
Transaction Processing: To process deposit and withdrawal requests and to ensure secure payments through bKash, Nagad, and Rocket.
Security and Fraud Prevention: We monitor your information to prevent unauthorized access, fraud, and money laundering.
Customer Support: To resolve your questions and complaints, and to provide assistance through 24/7 live chat support.
Service Improvement: For analytical purposes to improve the functionality of our platform and the user experience.
Bonuses and Promotions: To inform you about offers and bonuses applicable to you (such as the 150% welcome bonus).
Legal Obligations: To comply with applicable laws and regulations and to report to regulatory authorities.
Cookies and Tracking Technologies
badjdb uses cookies and similar tracking technologies that store small data files in your browser. These help make our services more efficient and personalized.
3.1 Types of Cookies
- Essential Cookies: Essential for the basic functionality of the platform — maintaining login sessions, security verification, and so on.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: To measure usage of our services and identify opportunities for improvement.
- Marketing Cookies: To show you relevant advertisements and offers based on your interests.
3.2 Cookie Controls
You can control or disable cookies through your browser settings. Please note that disabling essential cookies may limit some functionality of the platform. Most browsers accept cookies by default, but you can change your settings to reject cookies.
Information Sharing and Disclosure
badjdb does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party service providers who perform specific tasks on our behalf — such as payment processing, technical infrastructure, and customer support. These providers are permitted to use information only for the specified purpose and are required to comply with our privacy standards.
4.2 Legal Requirements
We may disclose your information to the relevant authorities in response to a court order, legal process, or mandatory government directive. In such cases we will follow the applicable legal obligations.
4.3 Prevention of Financial Crime
Providing information to the relevant financial intelligence authority regarding suspicious financial activity, money laundering, or fraud is part of our responsibility.
4.4 Business Transfers
In the event of a business merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you appropriately before any such change.
Data Security Measures
badjdb applies industry-standard technical and administrative security measures to ensure the safety of your personal information.
- SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted. You can confirm this by looking for the padlock icon in the browser address bar.
- Password Hashing: Your password is never stored in plain text — strong cryptographic hashing methods are used.
- Secure Payments: All financial transactions (bKash, Nagad, Rocket) are processed through secure payment gateways.
- Access Controls: Only authorized personnel can access personal information, and all are bound by strict confidentiality agreements.
- Regular Security Reviews: Regular security audits are conducted on our systems and any vulnerabilities identified are resolved.
- Data Backups: Your information is regularly backed up on secure servers.
However, no method of transmitting information over the internet is 100% secure. We are committed to providing the highest level of protection, but it is not possible to guarantee absolute security.
Data Retention Period
badjdb retains your personal information only for as long as necessary. In determining the retention period we consider the following:
- All account information is retained for as long as your active account exists.
- Even after an account is closed, certain information (especially records of financial transactions) may be retained for a specified period due to legal and regulatory obligations.
- Relevant information is retained until legal claims or disputes are resolved.
- Information used for marketing purposes is retained until you withdraw your consent.
Once retention is no longer required, we securely delete or anonymize your information.
Your Privacy Rights
badjdb believes that you should have full control over your own personal information. We provide you with the following rights:
Right of Access: You may request a copy of the information we hold about you.
Right to Rectification: If your information contains any errors or is incomplete, you may request that it be corrected.
Right to Erasure: In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
Right to Object: You have the right to object to your information being used for marketing purposes.
Right to Data Portability: You may request your information in a structured and readable format.
To exercise these rights, contact us by email at: [email protected] — or through our 24/7 live chat.
Protection of Minors
badjdb provides services only to persons aged 21 or above. We do not knowingly collect any personal information from minors.
We verify age during the registration process and if a user is suspected of being a minor, the account is closed immediately. If a parent or guardian believes their child has registered on our platform, please notify us at [email protected]. We will immediately investigate the matter and delete the relevant account and information.
Third-Party Services
Third-party services have been integrated into our platform for payment processing, game software, and other functionality. Notable service providers include game developers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft.
These third parties have their own privacy policies that apply to the use of their services. badjdb is not responsible for the privacy practices of these external parties. We recommend that you read the privacy policy of the relevant third party.
When using bKash, Nagad, and Rocket as payment methods, the privacy policy of the respective mobile financial service will apply.
Policy Changes and Updates
badjdb may review and update this Privacy Policy from time to time. Changes will be published on this page with a new "Last Updated" date.
For significant changes we will notify you at your registered email address. Continued use of our platform after any changes will be taken as your acceptance of the new policy.
We ask that you visit this page regularly and stay updated on any changes.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our privacy team:
Email: [email protected]
Live Chat: Available 24/7 — support is available in Bengali
We will try to respond to your request as quickly as possible. To learn more about responsible gaming, visit our Responsible Gaming page.